Claims

File a shipping insurance claim.

Enter your tracking number and we'll pull up the shipment details. Fill in what happened and submit — our team follows up by email.

Claim details

Tracking number * Date mailed

Customer ID Package recipient's name

Description of the issue * Claim amount *

Invoice or repair cost of the lost/damaged contents, excluding shipping. Cannot exceed the value declared at shipment.

Your contact information

Name * Street

City State

ZIP Country

Phone * Email *

Anything else?

* Required field.