Legal

Privacy Policy

How Payload Fulfillment collects, uses, and protects your information.

Last updated: July 29, 2026

This Privacy Policy describes how Payload Fulfillment ("we," "us," or "our") collects, uses, and shares information when you visit our website, request a quote, or use our fulfillment services.

Information we collect

We collect information you provide directly to us, such as when you fill out a form, request a quote, or contact us. This may include your name, email address, phone number, company name, and details about your business and shipping needs.

We also automatically collect certain technical information when you visit our site, such as your IP address, browser type, pages viewed, and the dates and times of your visits, typically through cookies and similar technologies.

How we use information

  • To respond to your inquiries and prepare quotes
  • To provide, operate, and improve our fulfillment services
  • To communicate with you about your account, orders, or requests
  • To maintain the security and integrity of our systems
  • To comply with legal obligations

How we share information

We do not sell your personal information. We may share information with service providers who perform functions on our behalf (such as carriers, payment processors, and hosting providers), when required by law, or in connection with a business transfer. These parties are permitted to use your information only as necessary to provide services to us.

Cookies

We use cookies to operate the site, remember preferences, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect how the site functions.

Data retention & security

We retain personal information for as long as necessary to fulfill the purposes described here and to meet legal requirements. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA/CPRA.

Contact us

Questions about this policy? Reach us at info@payloadfulfillment.com or 1-833-370-9311.